(last revised 6/6/21)
Where delivery is by email or any other digital form, this is usually immediately, however, we promise to supply your purchase within 24 hours of payment.
In the case of our subscription services products will be “released” automatically to clients on an on-going basis as subscription payments are received.
Cancellation, Return and Refund Policy
We want you to be completely satisfied with every purchase that you make from us. You have the right to cancel any subscription prior to the next billing period. In the unlikely event such a request has been missed made prior to the next payment date we will refund this payment accordingly.
Any non-subscription downloadable products you may buy, once downloaded are not refundable unless they do not meet the specifications advertised prior to purchase.
Any monies paid relating to live events will be deemed non-refundable if any refund request is not received within 72 hours of the start of the event.
Any and all information in whatever form relating to the business, clients, products, and course material affairs that is shared with you through our provision of Trader IQ Pty Ltd services is strictly confidential in nature.
Any and all intellectual property rights relating to the business, clients, customers, products and contents thereof belong solely to Trader IQ Pty Ltd
Users of Trader IQ Pty Ltd agree that they shall not at any time during or after the use of our products or services solicit or endeavour to entice away the business or custom of our customers.
At Trader IQ Pty Ltd all credit card and debit card transactions in our shopping area are protected using Paypal’s 128-bit encryption, so your shopping experience is safe in the knowledge that your payment information is secure.